Services
Virtual Patrol & the SOC
Live operators in the SAVS Security Operations Center monitor your cameras, run scheduled virtual patrol tours, and talk down issues in real time — escalating to patrol and dispatch when a property needs boots on the ground.
Why SAVS
Built for the post
Live camera monitoring
Your existing cameras are watched by live SAVS operators in the SOC during the hours your plan covers.
Scheduled virtual patrol tours
Operators run scheduled tours of your camera views, checking the areas a physical patrol would check, on a set cadence.
Talk-down by live operators
When an operator sees loitering or trespassing, a live operator speaks through the site audio to direct people off the property.
Escalation to patrol and dispatch
When a situation needs a physical response, the SOC escalates to SAVS patrol and dispatch — monitoring and response, working together.
What’s included
- Live camera monitoring — operator monitoring of your camera system during covered hours.
- Scheduled virtual patrol tours — recurring operator tours of key camera views, logged per tour.
- Live talk-down — a real operator addresses people on site through talk-down audio when activity is observed.
- Escalation to patrol & dispatch — observed incidents are escalated to mobile patrol and dispatch for a physical response when needed.
- Incident documentation — events observed on camera are documented for management.
Your cameras, watched live
Virtual patrol works with the camera views already on your property — monitored by live operators, not left unwatched.
From the field to the desk
What operators see and what officers respond to runs through Guard Command HQ, so an observation becomes a documented response.
Questions
Frequently asked
Is virtual patrol recorded video review, or live?
What happens when an operator sees something?
Do I need new cameras?
Is monitoring available around the clock?
Can virtual patrol replace an on-site officer?
Ready to talk security?
Every engagement starts with a site assessment, so the plan fits your property before a post is staffed.